Privacy policy

Last updated: 7 July 2026

This policy explains how AIOTOMATE S.R.L. (“AIOTOMATE”, “we”, “us”) handles personal data when you use aiotomate.com or contact us. We process data under the EU General Data Protection Regulation (GDPR) and applicable Romanian law.

1. Who is responsible

Data controller:

  • AIOTOMATE S.R.L.
  • Livezeni Nr. 279, Livezeni, Mureș, Romania
  • Reg. J2025008286007 · VAT RO51243586
  • General enquiries: hello@aiotomate.com
  • Privacy & data protection: dpo@aiotomate.com

2. What we collect

We may collect:

  • Contact details you send us — name, email, company (optional), and message — via our contact form or email.
  • Technical data when you browse the site — IP address, browser type, device information, and pages visited — through standard server logs and, if enabled, analytics or security tools.
  • Communications — records of emails or calls if you get in touch with us.

We do not knowingly collect data from children under 16.

3. Why we use it

  • To respond to enquiries and discuss pilots or partnerships.
  • To operate, secure, and improve our website.
  • To comply with legal obligations.

4. Legal basis

Depending on the situation, we rely on:

  • Legitimate interests — handling business enquiries and keeping the site secure.
  • Consent — where you submit the contact form or ask us to stay in touch.
  • Legal obligation — where we must retain records by law.

5. How long we keep data

We keep contact enquiries for as long as needed to handle your request and any follow-up, typically up to 24 months, unless a longer period is required by law or an ongoing relationship. Server logs are kept for a limited period needed for security and troubleshooting.

6. Who we share data with

We do not sell personal data. We may share it with:

  • Service providers that host the website, deliver email, or provide IT support — only as needed and under appropriate safeguards.
  • Authorities when required by law.

If data is transferred outside the European Economic Area, we use appropriate safeguards (such as Standard Contractual Clauses) where required.

7. Your rights

Under GDPR, you may have the right to access, rectify, erase, restrict, or object to processing of your data, and to data portability where applicable. You may withdraw consent at any time where processing is based on consent.

To exercise your rights, email dpo@aiotomate.com. You may also lodge a complaint with the Romanian National Supervisory Authority for Personal Data Processing (ANSPDCP).

8. Cookies

This site may use essential cookies required for basic operation. If we add analytics or marketing cookies, we will update this policy and, where required, ask for consent.

9. Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Material changes may also be noted on the website.

This is a basic policy for the website. Product deployments or customer contracts may be covered by separate agreements.